Returns & Exchanges
At CaseBang, we want you to be completely satisfied with your electronics and accessories. If your purchase isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all manuals, cables, and protective films are included to qualify for a full refund.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our technicians inspect the device for quality assurance, we will process your refund or ship your exchange within 3-5 business days.